YYDS VAPE

Exchange and Return Policy

At YYDS Vape, we prioritize the safety and satisfaction of our customers and staff. As such, all items purchased from our online store are non-returnable and non-exchangeable, except in the case of defective products. We kindly ask that you place your order carefully to avoid any inconvenience.

Non-Returnable & Non-Exchangeable Items

We do not accept exchanges or returns in the following situations:

  • You purchased the wrong product.
  • You dislike the flavor or product you received.
  • You bought more items than needed.
  • You no longer need the item.

 

Defective or Incorrect Items

If there is an issue with your order, such as receiving a defective or incorrect product, please contact us immediately. Be sure to provide your order number for faster assistance. Our team will work quickly to resolve the issue.

You can reach us at:

We are dedicated to providing you with the best vaping experience and are happy to assist with any problems you may encounter.

 

Shipping Process & Notifications

  • We aim to process and ship orders quickly, typically within 24 hours of the order being placed. During periods of high demand, processing may take up to 72 hours.
  • Tracking Notifications: A tracking email will be automatically sent once your order has been processed and is ready for shipment.
  • Shipping Methods & Estimated Delivery Times: Shipping options and delivery times will be provided during checkout based on your location and the local shipping provider. Please note, all transit times are estimates and do not include weekends or holidays.

Thank you for shopping at YYDS Vape. We look forward to serving you!